- #Troubleshooting office 365 for mac how to
- #Troubleshooting office 365 for mac for mac
- #Troubleshooting office 365 for mac install
- #Troubleshooting office 365 for mac upgrade
- #Troubleshooting office 365 for mac software
#Troubleshooting office 365 for mac install
Oct 25 15:27:11 installer : JS: Will install application /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app package version 3.2 over on-disk version 3.2 Oct 25 15:27:11 installer : JS: Not installing /Applications/Microsoft Outlook.app package because on-disk version 2209127 is higher than payload version 15.15 Oct 25 15:27:11 installer : JS: Not installing /Applications/Microsoft Excel.app package because on-disk version 2209127 is higher than payload version 15.15 $ installer -pkginfo -dumplog -verboseR -pkg Microsoft_Office_2016_Installer.pkg on both machines, i have office 2011 installed. Try a system recovery followingĪlso those failure are the same, when running the pkg-file on them. No idea what this will do to your data so make a back up first. You can find the location of installer by typing May be difficult to do if you are not familiar with the terminal and you might have to disable SIP (System Integrity Protection) to access the file if on El Capitain. Check in the terminal with installer -vers If they have the same version of installer. Suggestion 2- Replace installer with the version from your working Mac. To see if any obvious messages are displayed which explains why the installation is failing and take it from there. Installer -pkginfo -dumplog -verboseR -pkg //Microsoft_Office_2016_Installer.pkg Try installing from the command line something like I don't know if that will be in English or German on your system. Open terminal and enter man installer to find out how the command works. Suggestion 1 - Run installer from the terminal with logging. I do know some Unix which forms the basis of my suggestions but I cannot guarantee anything I suggest will work. I work with computer systems but those are Windows based. MD5 is probably different because of the language aspect.įirst of all I'm not a Mac expert. If that fails too then there is a problem with yourīuilt in installer and you can take it from there.
Try downloading some other application which uses a pkg extension such as 'Send To Kindle' from Amazon and see if that installs correctly. Or Microsoft is providing personalised installation packages (which I'd think was unlikely even for Microsoft).Īnother possibility is that the installer on your Mac is damaged. If it is different then the download is either corrupted If your check sum is the same then the installation file is probably ok and the issue is with your Mac. My check sum for a copy of Office which installs correctly is 107a2793c66e50929f1ce5c2413213d1. Session, type md5 and then drag your installation file onto the window) I assume that you have downloaded the source again? Have you tried confirming that your download / installation file has the correct MD5 check sum? (Open a terminal If it is really 6.4 MB then your source file must be corrupted or not extracting properly.
#Troubleshooting office 365 for mac how to
#Troubleshooting office 365 for mac for mac
The Teams Meeting button should appear in the Outlook for Mac ribbon if Outlook is running Production Build 16.20 and later. If you do not see the button right away, try restarting your computer. When it opened again, the look of the toolbar will be slightly different and you should see the Teams Meeting button in Calendar invitations.
#Troubleshooting office 365 for mac software
#Troubleshooting office 365 for mac upgrade
Non-DDS supported customers need to check and upgrade their Outlook software. To fix, DDS customers can run an uninstall script to remove the volume license and activate an Office 365 instance. Resolution: This issue is due to your computer either running old software or a volume license version of Office 2019 for Mac, rather than the Office 365 version.Issue: Outlook for Mac users may not see a Teams Meeting button in your Outlook new meeting toolbar.
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